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London, EC2Y 8DD
United Kingdom

+44 20 3318 5728

London-based creative training, consulting & strategic design company providing onsite & public courses on the Creative Problem Solving Process, team-building, leadership, entrepreneurial mindset, business storytelling, applied improvisation and innovation facilitation. We run ideation sessions, we mentor, we coach, we deliver. In all we do, we're here to make you more agile & more successful in the face of change. 


Whirlpool's Global Director of Innovation in Conversation with KILN

Indy Neogy

Interesting interview by KILN’s Chief Solver with Moises Norena, Global Director of Innovation at Whirlpool, published at intelligentHQ.

Topics covered include:

  • the difference between innovation theory and practice
  • getting everyone on the same page by defining innovation
  • metrics – balancing information and overload
  • teaching everyone in the company to appreciate customer needs and to innovate

Read it at intelligentHQ today!

Updated: And here’s Part 2.

And here’s the happy announcement that Moises’s innovation story was an HBR/McKinsey M-Prize winner for the challenge: Innovating Innovation.